Once the software update was installed, they started displaying 'Waiting for update' where they previously displayed the outside temperature/humidity. However, after about 20 minutes, both of the new thermostats downloaded a software update and restarted themselves. As soon as I got these thermostats installed, connected to Wi-Fi and registered with MyTotalConnectComfort, they started displaying the correct outside temperature/humidity. As described below, I believe a software update introduced the problem. I made no change to my registration information or zip code. It displayed the correct outside temperature/humidity until about three months ago when it started displaying 'Waiting for update.' It has been in that state continuously since then. I purchased the first thermostat about 18 months ago. Update amazon now offers a free smart home consultationĪnswered go to this thread to see the answer All three have good Wi-Fi Internet connections, all three are registered with MyTotalConnectComfort, and all three are displaying 'Waiting for update' where they should display the outside temperature and humidity.
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